Privacy Policy

Express Pallet Collection Privacy Policy

Effective Date: October 26, 2023

This Privacy Policy describes how Express Pallet Collection collects, uses, and protects your information when you use our website and services. This Privacy Policy may be updated from time to time. The most recent version will always be posted on this page.

1. Information We Collect

We may collect personal information when you use our website or services, including:

  • Name, email address, phone number, and company details;

  • Information you provide when contacting us, placing orders, or using other services.

2. Use of Information

We use the information we collect to:

  • Process your orders and provide customer support;

  • Communicate with you about your account, services, and updates;

  • Improve our website and services.

3. Information Sharing

We do not sell or rent your personal information. We may share information:

  • With third-party service providers performing services on our behalf (e.g., payment processing, website hosting), who are obligated to protect your information;

  • As required by law or to protect our legal rights.

4. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

5. Your Choices

You have the right to access, correct, or delete your personal information. Please contact us at [email protected] to exercise these rights.

6. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If we discover that we have collected information from a child under 13, we will delete it promptly. Parents or guardians may contact us at [email protected] to request deletion of their child’s information.

7. Cookies and Tracking
We may use cookies or similar technologies to enhance your browsing experience and analyze website usage. You can manage or disable cookies through your browser settings.

8. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Governing Law
This Privacy Policy is governed by the laws of British Columbia, Canada.

10. Updates to Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected]